7r777 Privacy Policy

1 Information We Collect

When registering, making transactions, and using services on the 7r777 platform, we may collect the following types of personal information:

• Identity Information: Your full name, date of birth, gender, and nationality.
• Contact Information: Email address and residential address.
• Identity Verification Information: A copy of your national ID card or passport (for KYC verification).
• Financial Information: bKash, Nagad, Rocket, Upay, or bank account details — for deposits and withdrawals only.
• Technical Information: IP address, browser type, device information, and cookie data.
• Gaming Activity Information: Betting history, win/loss records, and session data.

2 How We Collect Information

We collect information in the following ways:

• Directly Provided: Through account registration, login, deposit, and withdrawal forms.
• Automatic Collection: Analysis of platform usage patterns via cookies, web beacons, and similar technologies.
• Third-Party Verification: From authorised KYC service providers for identity and age verification.
• Payment Processing: Transaction confirmation data from payment gateway partners such as bKash, Nagad, Rocket, and Upay.

3 Purpose of Using Your Information

We use your personal information only for the following legitimate purposes:

• Creating and managing your account and ensuring a secure login process.
• Processing deposit and withdrawal transactions.
• Age verification (21+) and identity confirmation.
• Preventing fraudulent activity and complying with anti-money laundering (AML) regulations.
• Providing customer support and resolving complaints.
• Informing you about new promotions, bonuses, and updates (with your consent).
• Monitoring and supporting responsible gaming activity.
• Diagnosing technical issues and improving platform quality.

4 Sharing Information with Third Parties

7r777 never sells your personal information or transfers it to third parties for commercial purposes. However, information may be shared in a limited way in the following circumstances:

• Payment Processors: bKash, Nagad, Rocket, and other payment partners to complete transactions.
• KYC Verification Services: Authorised service providers for identity and age verification.
• Technology Partners: Software service providers for platform operations — only necessary information, always under a confidentiality agreement.
• Legal Obligations: In response to a lawful order or legal process from a competent authority.
• Fraud Prevention: With regulatory bodies to detect money laundering or other illegal activity.

When sharing information in the above cases, we always ensure that the receiving party follows appropriate data protection measures.

5 How We Protect Your Information

7r777 has adopted industry-standard technical and administrative measures to protect your information:

• SSL Encryption: All data transmission on our platform is protected by SSL/TLS encryption.
• Secure Servers: All information is stored in secure data centres with unauthorised access prevented.
• Access Controls: Only authorised staff can access personal information on a need-to-know basis.
• Regular Audits: Routine system reviews and testing by cybersecurity specialists.
• Two-Factor Authentication: A two-step verification system to protect your account.

No method of data protection is 100% secure; however, we are committed to ensuring the highest possible level of protection.

6 Data Retention Period

We retain your personal information only for as long as necessary to fulfil the purposes described in this policy, or as required to meet legal obligations. Specifically:

• Active Accounts: All relevant information is retained for as long as the account remains active.
• Closed Accounts: Transaction records are kept for a specified period after account closure in accordance with applicable regulations.
• KYC Documents: Identity verification information is retained for the period required by regulatory requirements.
• Marketing Communications: You are removed from the marketing list immediately upon unsubscribing.

7 User Rights

You have the following rights regarding your personal information:

• Right of Access: The right to know what information we hold about you.
• Right to Rectification: The right to request correction of incomplete or inaccurate information.
• Right to Erasure: The right to request deletion of information beyond legal obligations.
• Right to Restrict Processing: The right to request restriction of data processing in certain circumstances.
• Right to Portability: The right to receive your information in a structured, machine-readable format.
• Right to Object: The right to object to certain types of data processing.
• Right to Withdraw Consent: The right to unsubscribe from marketing communications at any time.

To exercise these rights, email [email protected] or contact us via 24/7 live chat.

8 Cookie Policy

7r777 uses cookies to improve the platform and personalise the user experience. We use the following types of cookies:

• Essential Cookies: Essential for maintaining login sessions and ensuring security.
• Functional Cookies: To remember your preferences and ensure convenient use of the platform.
• Analytics Cookies: To understand platform visit patterns and improve service quality.

You can disable cookies by changing your browser settings. However, this may limit some platform functionality.

9 Protection of Minors' Information

7r777 strictly does not allow anyone under 21 to open an account. If we become aware that we have unintentionally collected information from a minor, we will immediately close that account and delete all related information. If a parent or guardian becomes aware of a child's account, please contact us at [email protected].

10 International Data Transfers

Due to our technical infrastructure and service partners, your information may sometimes be processed outside Bangladesh. In such cases, we ensure that the information remains under protection equivalent to this privacy policy. We only work with partners who follow industry-standard data protection practices.

11 Marketing Communications

With your consent, we may inform you about new promotions, bonus offers, and platform updates. Every marketing message will include an option to unsubscribe. You can request to stop marketing communications at any time by emailing [email protected] or via live chat. Even after unsubscribing, administrative messages related to your account (transaction confirmations, security notifications) will continue.

12 Third-Party Links and Services

The 7r777 platform may sometimes reference third-party services such as payment gateways (bKash, Nagad, etc.). These services have their own privacy policies for which 7r777 is not responsible. We recommend that you read the privacy policy of each third party separately.

13 Changes to the Policy

7r777 may update this privacy policy from time to time. For any significant changes, we will post a notice on the platform and update the "Last Updated" date at the top of the policy. Continued use of the platform after changes are made will be considered your acceptance of the new policy.

To stay informed about policy changes, we recommend that you visit this page regularly.